Price – We have the best prices. The prices that appear in our web page are the actual and final prices for the search you made: hotel stay (all the selected nights), for the number of people and requirements indicated with taxes included. We search and compare various agents for the best price for a particular hotel and our system always shows the customer the most competitive price. Our offers are seen in real time, so the prices may change from day to day or even hourly, since any customer can accept the offer seen by you earlier.
Method of payment – We finance the reservations. We don’t charge for reservations until 10 days before the expiry of the free cancellation period indicated by the hotel, which means you can make advance reservations without paying for them at that moment. Our method of payment is by credit card or bank transfer (only for reservations confirmed by telephone with sufficient notice). Our customers do not have to pay anything at the hotel. Unique service in Europe.
Free cancellations and modifications – We do not charge for cancellations, we apply the hotel’s own cancellation and modification policy.
Wide range of accommodation and services – We search for the best price among thousands of hotels offered by our main agents, tour operators and hotels in the market. We offer different types of rooms and cater for different dietary requirements. All this is done automatically and with a full guarantee via our sophisticated searching system; so that you can conveniently check from your home.
Speed – With our system our customers can make their reservation online in only 2 minutes.
Safety and confidence – Our servers work with a certified secure connection (Geotrust). Moreover, we offer the customer clear and accurate information about all our services so nobody can be left in any doubt. This information is seen on the screen by the customer and is received in written form after confirming the reservation.
24 hours Service – We have widened our customer service. Our telephone lines are open from Mon – Fri, 9 am – 9 pm. Also, we have a 24 hr emergency service every day of the year.
Optional customer search – Our philosophy is that our register system is optional, so as not to invade the privacy of our customers. Therefore, a customer may remain registered automatically when making his reservation.
“My Reservations” – You will be able to consult your reservation confirmation at any moment, after entering the booking number that appears in your confirmation and e-mail. From there you can find out about your reservation payment and see and print your invoice and registration voucher.
Our customers rate the hotels – Once our customers have enjoyed the stay they reserved, they have the option of publishing their evaluation of the establishment on the web. In this way, their experiences can be used as a reference for others.
Exclusive availability – Personal reservations for specific accommodation.